Effective Date：July 21, 2025
This Privacy Policy applies to visitors and customers of **AMERICAN FLAMINGO GROUP** ("we", "our", or "us") located in Irvine, California. We are committed to protecting your privacy and providing clear information about how your personal data is collected and used.
1. Information We Collect
We may collect the following categories of personal information:
* **Identifiers** – such as your name, phone number, email address, physical address, and IP address.
* **Commercial Information** – such as service requests, job orders, estimates, or records of products/services purchased.
* **Internet/Network Activity** – such as browsing behavior, referral links, browser type, and device data.
* **Geolocation Data** – such as your approximate service address (provided manually, not GPS).
We collect this information directly from you (e.g., via contact forms or quotes), automatically through our website (e.g., cookies), or from third-party service providers when necessary.
2. How We Use Your Information
We may use your personal information to:
* Provide signage design, fabrication, and installation services.
* Process and confirm your orders or quotes.
* Communicate with you regarding services, scheduling, or inquiries.
* Send service-related updates or promotional offers (optional, with opt-out available).
* Improve our website, services, and customer experience.
* Comply with legal obligations and enforce our terms.
3. Disclosure of Information
We do **not sell** your personal information.
We may disclose your information to:
* **Service providers** (e.g., payment processors, installers, delivery teams, customer support).
* **Legal or government entities**, if required by law or to respond to legal requests.
* **Business successors**, in case of a merger, acquisition, or asset transfer.
All such third parties are contractually obligated to maintain the confidentiality of your data.
4. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the CCPA:
* **Right to Know** – what personal data we collect, use, and disclose.
* **Right to Request Deletion** – you may request that we delete your personal data.
* **Right to Opt-Out of Sale** – we do not sell your data, so this does not apply.
* **Right to Non-Discrimination** – exercising your privacy rights will not affect your service or pricing.
You can make a request by contacting us at:
📧**Email**: [info@americanflamingogroup.com](mailto: info@americanflamingogroup.com)
📞**Phone**: 951-383-9190
We will respond within 45 days as required by California law.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, measure traffic, and analyze behavior. You may manage or disable cookies through your browser settings.
6. Data Retention and Security
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We take appropriate security measures, including encryption, access control, and firewall protection, to prevent unauthorized access or data breaches.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, with the revised date listed at the top. Your continued use of our services after any update signifies your acceptance of the changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
**AMERICAN FLAMINGO GROUP**
16585 Von Karman Ave, Suite A Irvine, CA 92606, USA
📧**Email**: [info@americanflamingogroup.com](mailto: info@americanflamingogroup.com)
📞**Phone**: 951-383-9190
